Behind the Bar, our Workforce podcast, focuses on hearing real stories from the heart of the hospitality trade and support our industry. In each episode, we learn their their highs, lows, opportunities and realities of working in the pub trade.
Our Latest Episode
How Staycations are Pubs’ newest venture
Sophie Braybrooke
Stay in a Pub's CEO, Sophie Braybrooke, who talks how over recent years more and more people are staying in pubs across the country, rather than going abroad for all their holidays.
Watch Our Previous Episodes
Phil Cutter
How a Notorious Past Became This Pub’s Biggest Selling Point
Phil Cutter, from The Gardeners, talks about the history of his pub, serving his millionth pint and what makes hospitality so important to him.
Jeremy Scorer
Making Apprenticeships Work For Your Business
HIT Training's Jeremy Scorer talks all about apprenticeships, how they can benefit a business and what the upcoming changes to apprenticeships mean for the industry.
Deborah Jones
Why Mystery Customer Visits Can Be Your Secret Win
Deborah talks us through all the ways in which a mystery customer visit can help your pub flourish and what makes a good mystery customer.
Tim Skinner
Overcoming Mental Obstacles and Championing Hospitality
Tim Skinner, the licensee of multiple pubs, talks about his journey into hospitality from a young age, along with the challenges that he overcame along the way to get to the where he is now.
Claire Illman
Why Apprenticeships Aren’t Just For The New Starters
Claire shares how she started her apprenticeship after years working at the Job Centre and wanted a change of pace, and the possibilities of being a mentor for future apprentices going forward.
Sophie Maltby
Life as a Hospitality Apprentice in a Sustainable Pub
Sophie, our 2025 Hospitality Apprentice of the Year for Front-of-House, discusses what she enjoys about her apprenticeship, her future plans and how important sustainability is for the pub.