Life as a Hospitality Apprentice in a Sustainable Pub
Sophie, our 2025 Hospitality Apprentice of the Year for Front-of-House, discusses what she enjoys about her apprenticeship, her future plans and how important sustainability is for the pub.
What Does a Team Leader do?
Discover why becoming a Team Leader is more than just a job — it’s a rewarding role full of purpose, pride, and people skills. In the public sector, customer service is at the heart of everything we do. As a Team Leader, you’ll help create a welcoming environment, lead by example, and ensure your team […]
Understanding Drink Spiking
Drink spiking is a serious and growing concern — one that affects people in all types of social settings, regardless of age, gender, or background. It’s not always committed with malicious intent, but it always violates the victim’s autonomy and can have devastating physical, emotional, and psychological consequences. Whether you’re out at a bar, attending […]
Drug Awareness
This elearning course will provide you with a general awareness of the misuse of drugs and will prepare you for handling situations of drug dealing and use.
Health & Safety In The Workplace
This course aims to provide food handlers and those working in a food environment with the relevant knowledge needed to adhere to the requirements placed by The Health and Safety at Work Act.
What It Really Takes to Be a Cocktail Expert
Sam talks all about cocktails competitions and being an award winning bartender.
The Hospitality Industry’s Secrets to Great Service
Flo Pearce shares her original career plan as an Opera Singer and how she transitioned to helping run The Tollemache Arms with her partner.
Level 1 Customer Service
Enhance your skills and knowledge in Customer Service.
Johnny Daws: Supervisor and Cellar Manager
“Doing my apprenticeship with HIT Training alongside my job has helped me to take more pride in my work.” Why an apprenticeship? My personal mission in life is to make a positive and lasting impact while excelling in everything I do. By working in hospitality, I have the opportunity to do this daily by providing […]
How to Write a Great CV for a Bar Manager
Ready to get that bar manager job? Whether you’re applying to be the manager at your local watering hole or the top brass at the most exclusive lounge, this guide is for you. Choose the Best Format for Your Bar Manager Resume To have a chance at the top job, give them a bar […]